KNOWLEDGE, MADE USEFUL

Guide library

Explore practical, editorially structured guides across 11 industries.

193 results

Messaging & Email

How Bookkeepers Can Review Transfers Between Business Bank Accounts

When money moves between two bank accounts belonging to the same business, each side can appear separately in the bookkeeping records. If the outgoing and incoming entries are processed without recognising their relationship, the same movement can be mistaken for unrelated activity or left as two un

2 min read · 22 Sept 2026
Messaging & Email

How Bookkeepers Can Hand Over Workpapers for Review

A bookkeeping file can be technically complete and still be difficult to review. The usual problem is not missing numbers; it is missing context. A reviewer may see reconciliations, schedules and supporting evidence without knowing which items were straightforward, which required judgement, which qu

3 min read · 21 Sept 2026
Messaging & Email

How Bookkeepers Can Keep a Client Document Receipt Register

Client bookkeeping records can arrive through several approved routes and at different times. Without a simple receipt view, a team may ask again for something already supplied, assume a partial upload is complete or spend unnecessary time searching messages and folders to establish what has arrived

2 min read · 21 Sept 2026
Messaging & Email

How Bookkeepers Can Resolve Conflicting Supplier Invoice References

Supplier invoice references are often used to identify documents, spot duplicates and connect statement activity to the books. When the reference on a received invoice differs from the one already recorded, or when two documents appear to share the same reference, routine processing can become unrel

2 min read · 20 Sept 2026
Messaging & Email

How Bookkeepers Can Review Unmatched Customer Receipts

A receipt arriving in the bank does not always identify the sales record it settles. Customers may combine payments, use an unexpected account name, omit a reference or pay an amount that matches several open items. Matching the money to the first plausible invoice can create a tidy-looking account

2 min read · 19 Sept 2026
Messaging & Email

How Bookkeepers Can Review Unallocated Credit Notes

A credit note can be present in the bookkeeping records without being clearly connected to the transaction or account activity it is intended to adjust. Similar values, incomplete references and timing differences can make an apparently obvious match less certain than it first appears.An allocation

2 min read · 18 Sept 2026
Messaging & Email

How Bookkeepers Can Check Period Boundaries in Client Records

Client records do not always arrive neatly inside the period to which the bookkeeping work relates. A late invoice may appear in a newer upload folder, a bank record may span two months and a document received today may describe activity from an earlier period. If the team relies on file location or

2 min read · 17 Sept 2026
Messaging & Email

How Bookkeepers Can Control Replacement Source Documents

A corrected invoice or replacement source document can solve one problem while creating another. If both versions remain available without a clear relationship, somebody may later use the superseded document. If the earlier version is simply removed, the reason for a bookkeeping change can become di

2 min read · 16 Sept 2026
Messaging & Email

How Bookkeepers Can Triage Unidentified Bank Transactions

Bank feeds and statements sometimes contain transactions that cannot immediately be connected to a known customer, supplier, document or business purpose. The temptation is to assign a likely description so routine processing can continue. That may make the list shorter, but it also turns uncertaint

2 min read · 15 Sept 2026
Messaging & Email

How Bookkeepers Can Review Supplier Statement Discrepancies

A supplier statement can be a useful comparison point, but a difference between that statement and the bookkeeping records does not explain itself. An invoice may be missing, a payment may not yet have been reflected, a credit may sit under a different reference or the two records may simply cover d

2 min read · 14 Sept 2026
Messaging & Email

How Bookkeepers Can Review Open Items Before a Period Close

A bookkeeping period can look finished because routine entries have been processed, while important exceptions remain unresolved. Missing source documents, unexplained transactions, incomplete reconciliations and unanswered client questions can all sit outside the main workflow. If the period is tre

2 min read · 13 Sept 2026
Messaging & Email

How Bookkeepers Can Keep a Clear Client Query Register

Bookkeeping work regularly produces questions that cannot be answered from the records already available. A payment may lack context, a document may not match an entry or the purpose of a transaction may need clarification. When each question lives in a separate email thread, both the bookkeeper and

2 min read · 12 Sept 2026